Terms of Service

These Terms of Service govern your use of the Acsent IELTS Preparation Test App ("the App"), operated by PT TEKNOGRAFI DIGITAL INDONESIA ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms.

1. Use of the App

You agree to use this app only for lawful purposes. Unauthorized use may result in termination.

2. User Accounts

• Provide accurate information during registration
• Keep your login details secure
• We are not liable for unauthorized account access

3. Intellectual Property

All app content is owned by or licensed to us. You may not reuse it without permission.

4. Limitation of Liability

The app is provided “as-is.” We are not liable for inaccuracies, interruptions, or damages from usage.

5. Termination

We may suspend or terminate your account if you violate these Terms.

6. Refund Policy

We strive to ensure your satisfaction with our service. If you experience any problems or issues with the App, you may request a full refund by contacting us.

• Eligibility: Refunds are available for users who experience problems or issues with the service under 24 hours after purchase and have not used the paid features.
• Refund Amount: Full price refund will be provided for eligible requests
• Processing Time: Refunds will be processed within 3-5 business days after approval
• Ineligibility: Users who have violated these Terms of Service are not eligible for refunds

To request a refund, please contact us at:

Email: support@acsent.ai

WhatsApp: +62 811 995 0216

7. Modifications

We may update these Terms. Continued use means you accept the changes.

8. Governing Law

These Terms are governed by the laws of Indonesia.